Privacy Policy

Effective Date: January 2025

Last Updated: December 2025

1. Introduction

Almalja ("we," "us," or "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.

This policy is prepared in accordance with the Personal Data Protection Law (PDPL) of the Sultanate of Oman, enacted under Royal Decree No. 6/2022 and its Executive Regulations issued under Ministerial Decision No. 34/2024.

2. Data Controller

As the Data Controller, we are responsible for deciding how your personal data is collected, used, and protected.

3. Types of Personal Data We Collect

We may collect and process the following categories of personal data:

3.1 Information You Provide

• Contact Information: Name, email address, phone number, company name, and job title when you submit inquiries or request quotes
• Communication Data: Messages and correspondence when you contact us
• Business Information: Details about your procurement needs and project requirements

3.2 Automatically Collected Information

• Technical Data: IP address, browser type and version, operating system, device information
• Usage Data: Pages visited, time spent on pages, navigation paths, referring URLs
• Cookie Data: Information collected through cookies and similar technologies (see Section 8)

4. Purpose of Data Processing

We process your personal data for the following purposes:

• Service Delivery: To respond to your inquiries, provide quotes, and deliver our procurement and engineering services
• Communication: To communicate with you about your requests and our services
• Website Operation: To ensure the proper functioning and security of our website
• Legal Compliance: To comply with applicable laws, regulations, and legal obligations
• Business Improvement: To analyze website usage and improve our services

5. Legal Basis for Processing

Under the Oman PDPL, we process your personal data based on the following legal grounds:

• Your Consent: When you voluntarily submit information through our contact forms or request our services
• Contract Performance: When processing is necessary to perform a contract with you or take pre-contractual steps at your request
• Legitimate Interest: When processing is necessary for our legitimate business interests, such as improving our services and website security
• Legal Obligation: When we are required to process data to comply with applicable laws

6. Data Sharing and Recipients

We may share your personal data with the following categories of recipients:

• Service Providers: Third-party companies that help us operate our business (e.g., hosting providers, IT support)
• Business Partners: Manufacturers and suppliers when necessary to fulfill your procurement requests
• Legal Authorities: When required by law or to protect our legal rights

We require all third parties to respect the security of your personal data and treat it in accordance with the law.

7. International Data Transfers

Our website is hosted by:

As our hosting provider is located in Germany (European Union), your data may be transferred to and processed in Europe. The EU has comprehensive data protection regulations (GDPR) that provide an adequate level of data protection recognized internationally.

We ensure that any international transfers comply with the requirements of the Oman PDPL and that appropriate safeguards are in place to protect your personal data.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences
• Understand how you use our website
• Improve our services

You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• For the duration of our business relationship
• As required by applicable laws and regulations
• To resolve disputes and enforce our agreements

When your data is no longer required, we will securely delete or anonymize it.

10. Your Rights Under the Oman PDPL

Under the Personal Data Protection Law, you have the following rights:

• Right to Access: You have the right to request information about the personal data we hold about you and obtain a copy of that data
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data
• Right to Erasure: You have the right to request deletion of your personal data in certain circumstances
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time
• Right to Object: You have the right to object to certain types of processing
• Right to Lodge a Complaint: You have the right to file a complaint with the competent supervisory authority

Supervisory Authority

The competent supervisory authority for data protection matters in Oman is:

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure hosting infrastructure
• Access controls and authentication measures
• Regular security assessments

12. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us:

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.